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	<title>Bad Idea magazine &#187; BT</title>
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	<link>http://www.badidea.co.uk</link>
	<description>Bad Idea is an invaluable source of information and quality journalism about cultural and economic innovation in Britain and beyond.</description>
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		<title>Phorm Dying Off In The UK, Heads Abroad To Survive</title>
		<link>http://www.badidea.co.uk/2009/07/phorm-dying-off-in-the-uk-heads-abroad-to-survive/</link>
		<comments>http://www.badidea.co.uk/2009/07/phorm-dying-off-in-the-uk-heads-abroad-to-survive/#comments</comments>
		<pubDate>Tue, 07 Jul 2009 10:10:00 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Sci-tech]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[bad idea]]></category>
		<category><![CDATA[ben beaumont-thomas]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[Carphone Warehouse]]></category>
		<category><![CDATA[NoPDI]]></category>
		<category><![CDATA[phorm]]></category>
		<category><![CDATA[targeted advertising]]></category>
		<category><![CDATA[The Register]]></category>
		<category><![CDATA[tim berners lee]]></category>
		<category><![CDATA[Virgin Media]]></category>

		<guid isPermaLink="false">http://www.badidea.co.uk/?p=5735</guid>
		<description><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/07/phorm-uk.jpg" ></a>It looks like the privacy mob has spoken, because Phorm, the potentially revenue-generating but rather queasily invasive internet advertising technology, has been <a href="http://business.timesonline.co.uk/tol/business/industry_sectors/technology/article6652692.ece"  target="_blank">given</a>&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/07/phorm-uk.jpg" ><img class="alignleft size-medium wp-image-5737" title="Phorm Dying Off In The UK, Heads Abroad To Survive" src="http://www.badidea.co.uk/wp-content/uploads/2009/07/phorm-uk-475x289.jpg" alt="Phorm Dying Off In The UK, Heads Abroad To Survive" width="266" height="162" /></a>It looks like the privacy mob has spoken, because Phorm, the potentially revenue-generating but rather queasily invasive internet advertising technology, has been <a href="http://business.timesonline.co.uk/tol/business/industry_sectors/technology/article6652692.ece"  target="_blank">given a thumbs down by BT, Virgin Media and Carphone Warehouse</a>. Phorm&#8217;s share price has <a href="http://www.forbes.com/feeds/ap/2009/07/07/ap6623919.html"  target="_blank">dropped like a stone</a>, 40% yesterday and continuing today.</p>
<p>After BT said it didn&#8217;t have plans to roll out the technology, Carphone Warehouse and Virgin dropped their plans too. BT cited its &#8220;commitment to developing next-generation broadband and television services&#8221;, and said it didn&#8217;t have the resources available to roll out Phorm too. So it&#8217;s not ruling it out altogether, but its a blow for Phorm, who are pouring money away without any sign of revenue being generated on a large scale, and who (now embarrassingly) announced that BT would be moving forward with the technology <a href="http://www.badidea.co.uk/2008/12/phorm-roll-out-the-pr-machine-again-but-public-not-ready-for-total-surveillance/"  target="_blank">back in December</a>. The FT <a href="http://www.ft.com/cms/s/0/4090a9e0-6a8c-11de-ad04-00144feabdc0.html"  target="_blank">reports that</a> Phorm are now looking overseas for other ISPs to hop on board.</p>
<p>They must be wondering what went wrong. They made <a href="http://www.badidea.co.uk/2008/12/new-phorm-board-member-kip-meek-presents-vision-of-broadcasting-future-alternative-ad-sources-unsurprisingly-on-the-agenda/"  target="_blank">friends in</a> <a href="http://www.badidea.co.uk/2008/12/norman-lamont-emerges-from-shadows-to-join-board-of-shadowy-internet-ad-spies-phorm/"  target="_blank">high places</a>, got Ofcom on board, and got shedloads of investment (with their latest £15m <a href="http://www.guardian.co.uk/business/2009/jun/10/advertising-privacy-phorm-share-placing"  target="_blank">turning up less than a month ago</a>). If Phorm does go down the tubes, it&#8217;ll be down to a few small but crucial errors &#8211; the testing of BT customers without their permission, their <a href="http://www.badidea.co.uk/2009/04/phorm-starts-foaming-at-the-mouth-over-its-detractors/"  target="_blank">paranoid and ranting Stop Phoul Play site</a>.</p>
<p>But they&#8217;ve also been hampered by the hazy general distrust from the public of anything that follows what you do online, even if it doesn&#8217;t store the information or identify you, as Phorm claim. Tim Berners-Lee was a high profile example of this lack of faith, saying: &#8220;To allow someone to snoop on your internet traffic is to allow them to put a television camera in your room, except it will tell them a whole lot more about you than the television camera&#8221;. This is quite an unfair comparison if Phorm&#8217;s technology works in the way they say it does &#8211; at no point can you be identified as you remain an anonymous number throughout the process.</p>
<p>But the ISPs and sites realise how much privacy means to their customers, and how toxic it would be to be thought of as untrustworthy spies &#8211; Amazon cut ties with Phorm <a href="http://www.badidea.co.uk/2009/04/phorm-starts-foaming-at-the-mouth-over-its-detractors/"  target="_blank">after just one customer complaint</a>. The resistance from the like of NoDPI and the Register has been pretty formidable too.</p>
<p>So it looks like a victory for the privacy campaigners, but for how long? BT still essentially have faith in targeted advertising &#8211; they didn&#8217;t postpone the rollout because of privacy issues. If Phorm manage to last long enough, they could be back, but it&#8217;s hard to shake the feeling that if it&#8217;s not them, it&#8217;ll be someone else in a few years time.</p>
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		<title>Digital Britain &#8211; The Hits And Misses</title>
		<link>http://www.badidea.co.uk/2009/06/digital-britain-the-hits-and-misses/</link>
		<comments>http://www.badidea.co.uk/2009/06/digital-britain-the-hits-and-misses/#comments</comments>
		<pubDate>Wed, 17 Jun 2009 10:21:25 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Sci-tech]]></category>
		<category><![CDATA[bad idea]]></category>
		<category><![CDATA[BBC Worldwide]]></category>
		<category><![CDATA[ben beaumont-thomas]]></category>
		<category><![CDATA[broadband]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[channel 4]]></category>
		<category><![CDATA[Channel 5]]></category>
		<category><![CDATA[Dawn Airey]]></category>
		<category><![CDATA[Digital Britain]]></category>
		<category><![CDATA[fibre optic]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[licence fee]]></category>
		<category><![CDATA[Martha Lane-Fox]]></category>
		<category><![CDATA[piracy]]></category>
		<category><![CDATA[tax]]></category>
		<category><![CDATA[Virgin]]></category>

		<guid isPermaLink="false">http://www.badidea.co.uk/?p=5673</guid>
		<description><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/06/digital-britain.gif" ></a>Ok, we take it all back. Yesterday <a href="http://www.badidea.co.uk/2009/06/gordon-brown-doesnt-inspire-much-hope-for-digital-britain-paper/"  target="_blank">it looked like</a> the Digital Britain paper would just lamely hope that the private sector would&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/06/digital-britain.gif" ><img class="alignleft size-medium wp-image-5674" title="Digital Britain - The Hits And Misses" src="http://www.badidea.co.uk/wp-content/uploads/2009/06/digital-britain.gif" alt="Digital Britain - The Hits And Misses" width="286" height="211" /></a>Ok, we take it all back. Yesterday <a href="http://www.badidea.co.uk/2009/06/gordon-brown-doesnt-inspire-much-hope-for-digital-britain-paper/"  target="_blank">it looked like</a> the Digital Britain paper would just lamely hope that the private sector would want to invest its own money in a fibre-optic network; the leaks suggested a few tax breaks. The reality is <a href="http://www.ft.com/cms/s/0/539f8c0c-5a80-11de-8c14-00144feabdc0.html"  target="_blank">all-out taxation</a>, of 50p per month for those consumers and businesses with copper phone lines that can be replaced with fibre optic cabling. It&#8217;ll annoy the blue-rinse brigade <a href="http://www.guardian.co.uk/media/2009/jun/10/ofcom-broadband-research"  target="_blank">who have said they don&#8217;t want t&#8217;internet</a>; for the rest of us its a reassuringly sure-fire way of making the UK a better place to do business in.</p>
<p>While the new superfast networks will only cover towns and cities, in tandem with the universal 2Mb broadband this is starting to look like a properly Digital Britain. The 50p tax is set to bring in £150m-£175m a year, for which BT and Virgin will bid to pay for extending their networks. We can expect some noisy opposition to it &#8211; comments sections from the Mail to the Guardian are ringing with the wonky arguments that only comments sections allow &#8211; but the reality is that the vast majority of Britons, and all British business, recognises the need for fast broadband.</p>
<p>The paper has prompted another high-profile appointee to the public sector in the form of <a href="http://www.guardian.co.uk/technology/2009/jun/16/martha-lane-fox-digital-inclusion-champion"  target="_blank">Martha Lane-Fox</a>, the founder of lastminute.com. She&#8217;s been tasked with helping those struggling to get online &#8211; grants will be given to schoolchildren whose parents can&#8217;t afford internet bills, starting later this year. How these taxes and grants will fare under a potential Tory government is uncertain &#8211; they&#8217;ve scored some political points, unsurprisingly, by attacking the plans as unnecessary taxation, but I wouldn&#8217;t be surprised if Cameron, with his love for all things new media, secretly agrees with the proposals&#8230; </p>
<p>After this point, the paper gets rather less certain. It&#8217;s top-slicing of the licence fee is contingent upon consultation over the next few months &#8211; expect vociferous lobbying from the BBC, who have totally rejected the proposals. The opposition to the top-slicing potentially jeopardises another part of the paper, the proposed <a href="http://www.guardian.co.uk/media/2009/jun/16/digital-britain-channel-4-worldwide"  target="_blank">partial merger of Channel 4 and BBC Worldwide</a>, that would bring much-needed extra revenue to 4. Dawn Airey, head of Channel 5 who were also angling for a Channel 4 merger, <a href="http://paidcontent.co.uk/article/419-digital-britain-reax-some-sense-opportunity-others-an-opportunity-misse/"  target="_blank">predictably attacked the proposal</a>: &#8220;We fail to see why our proposal which offered financial security and enhanced PSB was rejected out of hand. Instead, a political fudge is being proposed&#8221;. </p>
<p>Even more uncertain is the fight against internet piracy. The paper&#8217;s recommendations &#8211; that ISPs reduce piracy by 70% &#8211; are also subject to consultation, and people on all sides, from the ISPs to content producers to copyright holders, <a href="http://www.guardian.co.uk/technology/2009/jun/16/filesharing-digital-britain"  target="_blank">are unhappy with one or another aspect of them</a>. The various consultations means that the 70% rule might not come in for three years, and the various punishments &#8211; letters, bandwidth throttling &#8211; seem like pretty light slaps on the wrist. Lets face it &#8211; the number of illegal downloaders adds up to a lot of votes, tech-savvy votes who favour will have been curried with the fibre-optic news. Labour doesn&#8217;t want to piss them off.</p>
<p>So a report then that&#8217;s contingent on ongoing consultation and the whims of the next government. It&#8217;s nevertheless encouraging to see that, in the politically risky taxation of broadband, we have a government who is more devoted than ever before to dragging Britain into line with the rest of the world when it comes to a nationwide infrastructure.</p>
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		<title>Phorm Starts Phoaming At The Mouth Over Its Detractors</title>
		<link>http://www.badidea.co.uk/2009/04/phorm-starts-foaming-at-the-mouth-over-its-detractors/</link>
		<comments>http://www.badidea.co.uk/2009/04/phorm-starts-foaming-at-the-mouth-over-its-detractors/#comments</comments>
		<pubDate>Wed, 29 Apr 2009 09:57:54 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Creative Economy]]></category>
		<category><![CDATA[advertising]]></category>
		<category><![CDATA[Alexander Hanff]]></category>
		<category><![CDATA[Amazon]]></category>
		<category><![CDATA[bad idea]]></category>
		<category><![CDATA[Baroness Miller]]></category>
		<category><![CDATA[ben beaumont-thomas]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[European Commission]]></category>
		<category><![CDATA[Home Office]]></category>
		<category><![CDATA[Kip Meek]]></category>
		<category><![CDATA[Ofcom]]></category>
		<category><![CDATA[phorm]]></category>
		<category><![CDATA[PR]]></category>
		<category><![CDATA[stopphoulplay]]></category>
		<category><![CDATA[targeted]]></category>
		<category><![CDATA[telegraph]]></category>
		<category><![CDATA[trials]]></category>
		<category><![CDATA[Wikipedia]]></category>

		<guid isPermaLink="false">http://www.badidea.co.uk/?p=5429</guid>
		<description><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/04/phorm.jpg" ></a>Phorm, the targeted advertising company that&#8217;s the scourge of the privacy brigade, is actively fighting back against its detractors with a new website, <a href="http://www.stopphoulplay.com/"&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/04/phorm.jpg" ><img class="alignleft size-medium wp-image-5430" title="Phorm Starts Foaming At The Mouth Over Its Detractors" src="http://www.badidea.co.uk/wp-content/uploads/2009/04/phorm-453x400.jpg" alt="Phorm Starts Foaming At The Mouth Over Its Detractors" width="317" height="280" /></a>Phorm, the targeted advertising company that&#8217;s the scourge of the privacy brigade, is actively fighting back against its detractors with a new website, <a href="http://www.stopphoulplay.com/"  target="_blank">stopphoulplay.com</a>. See what they did there? &#8220;Phoul&#8221;? These guys crack me up!</p>
<p>Phorm is a software that follows an internet user around the internet, picking up on what they visit and targeting advertising according to their tastes &#8211; <a href="http://www.phorm.com/"  target="_blank">they say</a> they never store IP addresses or histories of visited websites, and you can opt out at any time. It&#8217;s all presented in a benign manner on their main website, unlike the aggressive Stop Phoul Play site, which dubs anti-Phorm campaigner Alexander Hanff &#8220;The Angry Activist&#8221;, and others &#8220;pirates&#8221; and &#8220;serial agitators&#8221;. Hanff replied with <a href="https://nodpi.org/2009/04/28/privacy-pirates-and-angry-activists/"  target="_blank">a sarcasm-laden blog post</a>, and said he may have been libelled by <a href="http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/5232565/Phorm-chief-labels-critics-serial-agitators.html"  target="_blank">a piece in the Telegraph</a> that sided with Phorm&#8217;s line. The juiciest bit of that piece is where Phorm chief exec Kent Ertegrul suggests that anti-Phorm campaigners are actually its competitors in disguise. Phorm have to be careful here &#8211; they&#8217;re starting to sound like that guy everyone avoids eye contact with on the bus.</p>
<p>Which is not what they need, just as the anti-Phorm campaign is gaining real traction. First there was <a href="http://www.forbes.com/2009/04/15/phorm-amazon-technology-markets-equity-advertising.html"  target="_blank">Amazon opting out of the software</a> scanning its visitors, after <a href="http://www.brandrepublic.com/MarketingDirect/News/898651/Amazon-becomes-first-website-block-Phorm-tracking/?DCMP=ILC-SEARCH"  target="_blank">a customer complained</a>. Then <a href="http://technology.timesonline.co.uk/tol/news/tech_and_web/the_web/article6143577.ece"  target="_blank">Wikipedia opted out too</a>, saying: &#8220;We consider the scanning and profiling of our visitors&#8217; behaviour by a third-party to be an infringement on their privacy&#8221;. And Phorm&#8217;s worst bit of PR to date continues to haunt them &#8211; after they scanned BT&#8217;s customers without their consent, the case has gone all the way to the European Commission, who are <a href="http://news.bbc.co.uk/1/hi/technology/7998009.stm"  target="_blank">starting legal proceedings this week</a>.</p>
<p>Then yesterday <a href="http://news.bbc.co.uk/1/hi/technology/8021661.stm"  target="_blank">it was revealed that the Home Office had been having an email back-and-forth with Phorm</a>, asking them whether they were happy with its analyses of targeted advertising. &#8220;The fact the Home Office asks the very company they are worried is actually falling outside the laws whether the draft interpretation of the law is correct is completely bizarre&#8221;, said Baroness Miller; Ertegrul said the accusations of &#8220;collusion&#8221; between the two were &#8220;untrue&#8221;. To be fair, it&#8217;s more that the Home Office have dropped the ball here. Phorm would have been mad not to take the opportunity to paint their company in a better light; the Home Office really should have looked harder for people to advise on this issue. But what with <a href="http://www.badidea.co.uk/2008/12/new-phorm-board-member-kip-meek-presents-vision-of-broadcasting-future-alternative-ad-sources-unsurprisingly-on-the-agenda/"  target="_blank">Kip Meek, former Ofcom head, on Phorm&#8217;s board</a>, it&#8217;s clear that they&#8217;ve got some useful connections in high places.</p>
<p>Phorm could potentially help save journalism &#8211; with advertising revenues down, ads that annoy readers less and might actually fully engage them and prompt sales of whatever product it is, can have much greater premiums attached to them. And if their software is as benign as they say it is, then there&#8217;s really no problem. However, what they&#8217;re getting badly wrong is not being sensitive to the fact that people are extremely wary of being watched. Instead of taking people&#8217;s concerns seriously, Phorm are just shaking people and saying &#8220;this is fine, you frickin&#8217; idiot!&#8221; And instead of focusing on creating a positive PR campaign that puts everyone&#8217;s minds at rest, they&#8217;ve instead lost their cool and started rabidly attacking their detractors.</p>
<p>Even if it doesn&#8217;t take anyone&#8217;s details, the very fact something is following you is enough to upset people, and understandably so; the fact Phorm are so insensitive to this that they&#8217;d run trials without asking people&#8217;s permission, as they did with BT, could mean they&#8217;ve already dug their own grave.</p>
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		<title>In Need Of Renewal: A Bad Month For The Green Economy</title>
		<link>http://www.badidea.co.uk/2009/04/in-need-of-renewal-a-bad-month-for-the-green-economy/</link>
		<comments>http://www.badidea.co.uk/2009/04/in-need-of-renewal-a-bad-month-for-the-green-economy/#comments</comments>
		<pubDate>Thu, 02 Apr 2009 08:32:03 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Green Rush]]></category>
		<category><![CDATA[bad idea]]></category>
		<category><![CDATA[bailout]]></category>
		<category><![CDATA[BP]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[Centrica]]></category>
		<category><![CDATA[climate change]]></category>
		<category><![CDATA[Copenhagen]]></category>
		<category><![CDATA[EDF]]></category>
		<category><![CDATA[energy]]></category>
		<category><![CDATA[Eon]]></category>
		<category><![CDATA[green]]></category>
		<category><![CDATA[Kieron Bryan]]></category>
		<category><![CDATA[Lord Browne]]></category>
		<category><![CDATA[Lord Stern]]></category>
		<category><![CDATA[New Economics Foundation]]></category>
		<category><![CDATA[Pelamis]]></category>
		<category><![CDATA[renewable]]></category>
		<category><![CDATA[Shell]]></category>
		<category><![CDATA[solar]]></category>
		<category><![CDATA[Sun Microsystems]]></category>
		<category><![CDATA[tidal]]></category>
		<category><![CDATA[wind]]></category>

		<guid isPermaLink="false">http://www.badidea.co.uk/?p=5261</guid>
		<description><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/04/wind-farm.jpg" ></a>A couple of weeks ago a conference of nearly 2,500 scientists and economists <a href="http://climatecongress.ku.dk/"  target="_blank">congregated in Copenhagen</a> to talk &#8220;climate&#8221;. Over three days they&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2009/04/wind-farm.jpg" ><img class="size-medium wp-image-5263 alignleft" title="In Need Of Renewal: A Bad Month For The Green Economy" src="http://www.badidea.co.uk/wp-content/uploads/2009/04/wind-farm-475x357.jpg" alt="In Need Of Renewal: A Bad Month For The Green Economy" width="300" height="225" /></a>A couple of weeks ago a conference of nearly 2,500 scientists and economists <a href="http://climatecongress.ku.dk/"  target="_blank">congregated in Copenhagen</a> to talk &#8220;climate&#8221;. Over three days they presented a picture, <a href="http://en.wikipedia.org/wiki/Climate_Congress"  target="_blank">in grim and intricate detail</a>, of just how screwed the planet really is; they painted a landscape of an unrecognisable Earth, which might be made manifest in our lifetime.</p>
<p align="justify">The conclusion seemed to be that all of our previous worst case scenarios needed to be&#8230; well&#8230; made worse. As <a href="http://en.wikipedia.org/wiki/Stern_Review"  target="_blank">Lord Stern</a>, once the government&#8217;s chief climate change advisor, put it; &#8220;I think it&#8217;s very important that we understand the magnitude of the risk we are running&#8230; Inaction is inexcusable.&#8221;</p>
<p align="justify">So, in a truly bathetic twist, only a few days after the conference finished, <a href="http://www.reuters.com/article/environmentNews/idUSTRE52G4SU20090317"  target="_blank">Shell announced</a> that they &#8220;&#8230;do not expect material amounts of investment in [solar and wind] going forward.&#8221; This message was echoed by EDF and E.ON when they <a href="http://www.naturalchoices.co.uk/EDF-and-E-0N-lobby-for-lower-UK?id_mot=2"  target="_blank">helpfully declared</a> that the UK&#8217;s renewable targets were unrealistic. And since then BT, Sun Microsystems and Centrica, amongst others have all revised their grand green plans.</p>
<p align="justify">Even companies with more genuine intentions <a href="http://www.guardian.co.uk/environment/2009/mar/19/pelamis-wave-power-recession"  target="_blank">have been scuppered</a>: Tidal power gurus, Pelamis, were working on one of the world&#8217;s largest wave-energy converter projects for a Portuguese energy firm. But, the scheme now looks like a beached whale since the Australian company providing capital for the venture, went in to administration in early March.</p>
<p align="justify">Lord Browne, former BP head-honcho, summed up the current renewable energy situation, in a speech made at Cardiff University last week; &#8220;&#8230;the market will need a new strategic direction and a new framework of rules, laid down by government.&#8221;</p>
<p align="justify">So, until the Government coughs up some truly lucrative financial incentives, renewable energy will remain a luxury side-project for the big players.</p>
<p>Cue centralised financial action! Gordon Brown loves a hand-out doesn&#8217;t he? And, since the UK is looking particularly anaemic in these difficult times perhaps it&#8217;d be worth investing in an area with huge potential growth?!  </p>
<p>Indeed, <a href="http://www.publications.parliament.uk/pa/cm200809/cmselect/cmliaisn/uc257_i/uc25702.htm"  target="_blank">he is on record</a> pledging that 10% of the rather large financial stimulus package would &#8220;&#8230;go to environmentally important technologies and potentially jobs in the green industries.&#8221; </p>
<p align="justify">How dismally predictable then, that the <a href="http://www.greenpeace.org.uk/files/pdfs/climate/green-stimulus.pdf"  target="_blank">New Economics Foundation</a> should reveal that in the recent &#8220;bank-bonanza super giveaway&#8221;, sorry, &#8220;stimulus package&#8221;, a paltry £105m was set aside for new green development.</p>
<p align="justify">That&#8217;s just 0.0083% of the UK&#8217;s GDP, when 20% of our GDP was given to banks alone. If that doesn&#8217;t sound pathetic enough, compare the £105m in new investment for one of the key issues facing the world today, to the £775m paid to RBS staff in bonuses. Yep, it&#8217;s <em>that </em>pathetic.</p>
<p align="justify">We&#8217;ve always known that you can&#8217;t rely on corporate enterprise to invest money on risky projects (well, unless they&#8217;re a bank). And companies of every shape and size have a fairly terrible track record of putting socially responsible projects before profit. Unfortunately, it seems you can&#8217;t rely on democratic leaders either, no matter how high the stakes. </p>
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		<title>Phorm Roll Out The PR Machine Again, But Public Not Ready For Total Surveillance</title>
		<link>http://www.badidea.co.uk/2008/12/phorm-roll-out-the-pr-machine-again-but-public-not-ready-for-total-surveillance/</link>
		<comments>http://www.badidea.co.uk/2008/12/phorm-roll-out-the-pr-machine-again-but-public-not-ready-for-total-surveillance/#comments</comments>
		<pubDate>Tue, 16 Dec 2008 15:23:14 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Sci-tech]]></category>
		<category><![CDATA[bad idea]]></category>
		<category><![CDATA[ben beaumont-thomas]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[cloud computing]]></category>
		<category><![CDATA[ISP]]></category>
		<category><![CDATA[Kip Meek]]></category>
		<category><![CDATA[NoDPI]]></category>
		<category><![CDATA[norman lamont]]></category>
		<category><![CDATA[Orange]]></category>
		<category><![CDATA[phorm]]></category>
		<category><![CDATA[privacy]]></category>
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		<category><![CDATA[targeted advertising]]></category>
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		<description><![CDATA[<p>Shares in Phorm, the internet tech company that teeters on the brink of legality, have risen after they <a href="http://www.ft.com/cms/s/0/41536be6-cadd-11dd-87d7-000077b07658.html"  target="_blank">announced yesterday</a> that BT was moving&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><img class="size-medium wp-image-3803 alignleft" title="Phorm Roll Out The PR Machine Again, But Public Not Ready For Total Surveillance" src="http://www.badidea.co.uk/wp-content/uploads/2008/12/smellflower.gif" alt="Phorm Roll Out The PR Machine Again, But Public Not Ready For Total Surveillance" width="270" height="228" />Shares in Phorm, the internet tech company that teeters on the brink of legality, have risen after they <a href="http://www.ft.com/cms/s/0/41536be6-cadd-11dd-87d7-000077b07658.html"  target="_blank">announced yesterday</a> that BT was moving ahead with implementing its controversial targeted advertising technology.</p>
<p>But <a href="https://nodpi.org/"  target="_blank">according to NoDPI</a>, an anti-Phorm site, the statement that &#8220;BT&#8217;s expectation is to move towards deployment&#8221; comes from Phorm alone, not Phorm and BT as reported in the FT and others. And it doesn&#8217;t take a genius to read between the lines and work out that BT haven&#8217;t actually said yes yet. Nice way to jumpstart those share prices though!</p>
<p>We&#8217;ve had a look at Phorm recently, as they&#8217;ve been trying to beef up their legitimacy by adding the likes of <a href="http://www.badidea.co.uk/2008/12/norman-lamont-emerges-from-shadows-to-join-board-of-shadowy-internet-ad-spies-phorm/"  target="_blank">Norman Lamont</a> and <a href="http://www.badidea.co.uk/2008/12/new-phorm-board-member-kip-meek-presents-vision-of-broadcasting-future-alternative-ad-sources-unsurprisingly-on-the-agenda/"  target="_blank">Ofcom founder Kip Meek</a> to their board. Their website is nice and clean and curvy, like posh smoothie packaging, and it all seems above board. They say they don&#8217;t keep any records of who you are or where you surf, and that you can opt in or out of the program at any time.</p>
<p>But according to NoDPI, they don&#8217;t meet legal standards for opting in or opting out: &#8220;Phorm break the law by intercepting every unencrypted web communication by a customer of a participating ISP - AT THE ISP LEVEL.  There is no way to avoid this interception and the Opt-In requirements under the law are not being met.&#8221; Moreover, Phorm has never really recovered from the revelation and PR nightmare that BT customers were secretly monitored by the technology in early tests.</p>
<p>It&#8217;s uncertain whether other broadband providers are up for Phorm. <a href="http://www.theregister.co.uk/2008/10/30/orange_wont_use_phorm/"  target="_blank">Orange ruled themselves out last month</a>, saying “Privacy is in our DNA, so we need to be honest and clear about what we are doing. We have decided not to be in Phorm because of that&#8230; The way it was proposed, the privacy issue was too strong”, while Tiscali and Sky <a href="http://www.clickz.com/3631791"  target="_blank">have both also said no</a>. Virgin Media are a bit more confusing &#8211; CEO Neil Berkett <a href="https://nodpi.org/2008/11/19/how-long-can-virgin-media-sit-on-the-phorm-phence/"  target="_blank">once said</a> their advertising &#8221;would not be with the Phorms of this world&#8221;, but <a href="http://www.guardian.co.uk/business/2008/dec/16/phorm-internet"  target="_blank">now he&#8217;s saying</a>: &#8220;There will be a point in time when we use the intelligence of our network for targeted advertising, will it be with Phorm, will it be with a modification of their product? I think it is a technique, but it is not something I want to rush into. We have got a fantastic brand and we want to take our customers with us&#8221;.</p>
<p>Even if BT is totally up for Phorming, it doesn&#8217;t look like the company&#8217;s share price is going to hit the £35 highs it once commanded. And from the comments of broadband providers, they don&#8217;t seem to think their customers are going to be convinced by <a href="http://www.phorm.com/about/introducing/phorm_priv_rev4.html"  target="_blank">Phorm&#8217;s cute explanation of its technology</a>, with little Flash animations of hats and incinerators; the fact that BT didn&#8217;t reveal the figures of how many signed up during its latest test seems to suggest that their customers aren&#8217;t convinced either.</p>
<p>Being part of a media company affected by low ad revenues, part of me almost wants it to work and create higher ad premiums, but the total-privacy argument just doesn&#8217;t convince. And as astute commentor &#8220;oldghosts&#8221; mentioned in <a href="http://www.badidea.co.uk/2008/12/new-phorm-board-member-kip-meek-presents-vision-of-broadcasting-future-alternative-ad-sources-unsurprisingly-on-the-agenda/"  target="_blank">our last Phorm post</a>, packet-based information delivery may not even have a future in a cloud-computing environment, so Phorm&#8217;s technology could become redundant. While Phorm gets exasperated at the refusal of people to sign up to something that would revolutionise revenue generation online, the public isn&#8217;t ready for total surveillance just yet, and that&#8217;s heartening.</p>
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		<title>Norman Lamont Emerges from Shadows to Join Board of Shadowy Internet Ad Spies Phorm</title>
		<link>http://www.badidea.co.uk/2008/12/norman-lamont-emerges-from-shadows-to-join-board-of-shadowy-internet-ad-spies-phorm/</link>
		<comments>http://www.badidea.co.uk/2008/12/norman-lamont-emerges-from-shadows-to-join-board-of-shadowy-internet-ad-spies-phorm/#comments</comments>
		<pubDate>Tue, 02 Dec 2008 16:34:04 +0000</pubDate>
		<dc:creator>Jack Roberts</dc:creator>
				<category><![CDATA[Sci-tech]]></category>
		<category><![CDATA[black wednesday]]></category>
		<category><![CDATA[BT]]></category>
		<category><![CDATA[Crown Prosecution Service]]></category>
		<category><![CDATA[deep packet introspection]]></category>
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		<category><![CDATA[norman lamont]]></category>
		<category><![CDATA[phorm]]></category>
		<category><![CDATA[spitting image]]></category>
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		<category><![CDATA[the financial times]]></category>
		<category><![CDATA[the ft]]></category>
		<category><![CDATA[The Guardian]]></category>
		<category><![CDATA[tim berners lee]]></category>
		<category><![CDATA[Virgin]]></category>
		<category><![CDATA[Virgin Media]]></category>

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		<description><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2008/12/majorandlamont440.jpg" ></a> </p>
<p class="MsoNormal"><span lang="EN-US"><span lang="EN-US"><a href="http://en.wikipedia.org/wiki/Norman_Lamont"  target="_blank">Norman Lamont</a>, the former Tory chancellor so memorably characterised as a complete ignoramus on ITV’s <em>Spitting Image</em></span><span lang="EN-US">, <a href="http://www.phorm.com/reports/Phorm_Announces_Board_Changes-1-Dec-2008.pdf"  target="_blank">was yesterday announced</a></span></span>&#8230;</p>]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.badidea.co.uk/wp-content/uploads/2008/12/majorandlamont440.jpg" ><img class="alignleft size-medium wp-image-3452" title="Norman Lamont" src="http://www.badidea.co.uk/wp-content/uploads/2008/12/majorandlamont440.jpg" alt="" width="178" height="216" /></a> <!--StartFragment--></p>
<p class="MsoNormal"><span lang="EN-US"><span lang="EN-US"><a href="http://en.wikipedia.org/wiki/Norman_Lamont"  target="_blank">Norman Lamont</a>, the former Tory chancellor so memorably characterised as a complete ignoramus on ITV’s <em>Spitting Image</em></span><span lang="EN-US">, <a href="http://www.phorm.com/reports/Phorm_Announces_Board_Changes-1-Dec-2008.pdf"  target="_blank">was yesterday announced</a> as a non-executive director of the advertising technology firm <a href="http://www.businessweek.com/magazine/content/08_30/b4093076075812.htm"  target="_blank">Phorm</a>, following a boardroom dispute that has seen three US-based directors ousted from the company.</span></span></p>
<p class="MsoNormal"><span lang="EN-US">Lamont, who is presumably enjoying the current financial crisis on account of it making <a href="http://en.wikipedia.org/wiki/Black_Wednesday"  target="_blank">Black Wednesday</a> – which happened on his watch – look like a gentil tea party, has been drafted in by Phorm to help slime the wheels of their ongoing campaign to persuade the government that their company’s working practise doesn’t actually constitute a Big Brother-style snooping service, where users’ private web habits are recorded and monitored for the purposes of big business clients (which, funnily enough, is pretty much an exact description of what they do). In his company’s press announcement, Kent Ertugrul, Phorm’s CEO and <a href="http://www.theregister.co.uk/2008/02/25/phorm_isp_advertising/"  target="_blank">a former seller of joyrides</a> on Russian fighter jets, was fairly explicit about Lamont&#8217;s role:</span></p>
<p class="MsoNormal"><span lang="EN-US">“I welcome Lord Lamont, Kip [Meek, former executive at Ofcom], Stefan [Allesch-Taylor, co-founder of the Fairfax investment bank] and Stephen [Partridge-Hicks, MD of Gordian Knot, an investment management company] to the Board. They bring extensive experience on government, business, regulatory matters and financial markets.”</span></p>
<p class="MsoBodyText"><span lang="EN-US">Phorm, which offers brands a targeted advertising system based on “<a href="http://en.wikipedia.org/wiki/Deep_packet_inspection"  target="_blank">deep packet inspection</a>” of web browsers’ behavioural habits, needs all the help it can get, as it has come in for heavy criticism from privacy campaigners and most sane thinking citizens. One of these is <a href="http://en.wikipedia.org/wiki/Tim_Berners-Lee"  target="_blank">Sir Tim Berners Lee</a>, the man who founded the world wide web, <a href="http://news.bbc.co.uk/2/hi/technology/7299875.stm"  target="_blank">who told the BBC in March</a>, “I want to know if I look up a whole lot of books about some form of cancer that that&#8217;s not going to get to my insurance company and I&#8217;m going to find my insurance premium is going to go up by 5%.” Apart from the legal issue of privacy infringement, Berners Lee also pointed out that there’s also the question of Phorm’s collection of cookie data from web browsers, which is arguably theft; “If you want to use it for something, then you have to negotiate with me. I have to agree, I have to understand what I&#8217;m getting in return.”</span></p>
<div id="attachment_3455" class="wp-caption aligncenter" style="width: 510px"><a href="http://www.badidea.co.uk/wp-content/uploads/2008/12/phorm_cookie_diagram.png" ><img class="size-full wp-image-3455" title="How Phorm Works" src="http://www.badidea.co.uk/wp-content/uploads/2008/12/phorm_cookie_diagram.png" alt="How Phorm Works" width="500" height="411" /></a><p class="wp-caption-text">ABOVE – HOW PHORM&#39;S ADWARE SERVICE WORKS</p></div>
<p>In mid-September, the Department of Business, Enterprise and Regulatory Reform <a href="http://news.bbc.co.uk/2/hi/technology/7619297.stm"  target="_blank">concluded</a> that Phorm’s activities did not contravene EU laws on data protection. However, the government advised that any service would have to be “opt-in” to satisfy British law – i.e. sites using Phorm services would need to present customers with an option to exercise choice about whether they’d like to be involved.</p>
<p>&#8216;Opt-in&#8217; is a slippery term though: would anyone apart from a hardened simpleton knowingly sign up to a service that exposes their private Internet data (i.e. every site you visit and all your transactions) to multinational corporations, for free? It&#8217;s not exactly an easy sell, so presumably the questions will be massaged to some degree, assuming they are immediately visible at all. And what constitutes &#8216;opting-in&#8217;? Subscribing to BT or Virgin services? So far, several media companies who initially expressed an interest in Phorm&#8217;s services have backed out – including <a href="http://www.theregister.co.uk/2008/03/26/guardian_phorm_uturn/"  target="_blank">the <em>Guardian</em></a> (who stated &#8220;&#8230; our decision was in no small part down to the conversations we had internally about how this product sits with the values of our company&#8221;),  the <em>FT</em>, and the BBC – after their consumers expressed deep-seated anxieties, but surely not all other companies will be so scrupulous. </p>
<p>The government&#8217;s Information Commisioner Office (ICO) has claimed it will closely monitor Phorm&#8217;s activities to make sure they comply with data protection laws, and the Crown Prosecution Service <a href="http://www.theregister.co.uk/2008/11/27/cps_phorm_evidence/"  target="_blank">is currently investigating</a> whether secret BT tests of Phorm&#8217;s adware system on customers in 2006 and 2007 breached wiretapping laws. </p>
<p>Still, with Lamont&#8217;s help Phorm are hoping to achieve their stated ambition of turning their data pimping gaze on over <a href="http://www.nytimes.com/2008/03/20/business/media/20adcoside.html?ref=business"  target="_blank">70%</a> of Britain&#8217;s broadband users.</p>
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